Frequently Asked Questions

Only physical tickets will be accepted for entry (absolutely no digital or email tickets will be accepted).

If you bought a ticket from a site other than, the seller must mail you the physical ticket for entrance into the 2024 WNBA Draft.

Refunds must be requested via the platform/site on which you bought the ticket. The WNBA and WNBA Experiences are not responsible for the sale of tickets on the secondary market.

Please refer to our About Us page to learn more about WNBA Experiences.

WNBA Experiences offers Official Experiences and Ticket Packages to WNBA Tentpole Events.

No, WNBA Experiences does not sell individual, regular-season game tickets for WNBA teams.

Official Experience & Ticket Packages can be purchased online at If you want to purchase offline, you can call +1.844.883.4803 and speak to one of our Sales Representatives.

No. Official WNBA Experiences packages must be purchased through the website. Any purchases from unauthorized resellers are not guaranteed to be accepted by our event staff.

Our tickets come directly from the WNBA through our Official Partnership, guaranteeing 100% ticket authenticity.

Easy payment terms* (i.e. split payments in increments) are available with WNBA Experiences. Please check with your Sales Representative or listed prices online on how to avail of our easy payment plans.

For online purchases: Visa, MasterCard, American Express and Discover are accepted. Additional charges may apply.

For offline purchases: Check, wire transfer or major credit cards (Visa, MasterCard, American Express, and Discover) are accepted. Additional charges may apply.

Yes, all pricing includes applicable taxes and fees.

In general, we will not share personally identifiable information about you with third parties, excluding our official partnerships. WNBA Experiences may send personally identifiable information about you, including your email address, to other companies or people when:

  1. We have your consent to share the information;
  2. We need to share this information to provide to you the information, product or service you have requested;
  3. We respond to subpoenas, court orders or legal process; or
  4. We find or have reason to believe that your actions on our website violate website terms or conditions or are in violation of law.
  5. View our complete privacy statement here.

Yes, for online purchases, there is a maximum of 10 Official Ticket Packages per transaction. For purchases of more than 10 packages, please fill out our form or call +1.844.883.4803 for booking.

Our WNBA Experiences Sales Representatives can help you with all the extras! Please give them a call at +1.844.883.4803.

Package inclusions vary based on event and package type. Ground transportation may be included in ticket packages that include hotel accommodations. If your package does not include transportation and/or parking, you may add these services if they are available for your event by contacting a WNBA Experiences event specialist at +1.844.883.4803.

Our event specialists are standing by to help you with all of your travel needs. Complete our online form or call +1.844.883.4803 and an event specialist from WNBA Experiences will help you find the Official Ticket Package that is right for you!

Tickets will be sent via a mobile ticketing platform prior to the event. Any physical package elements, like hospitality access passes, are typically shipped within 3 weeks of the event via 2-Day shipping, signature required.

For credit card and online transactions, your shipping and billing address must be the same.

Will Call is typically not available, however, WNBA Experiences staff have an office on-site at most events where tickets and credentials can be picked up before the event. Please contact a WNBA Experiences event specialist at +1.844.883.4803 to request this option.

Stolen, destroyed or lost tickets cannot be replaced.

All sales are final. If the event is canceled for unforeseen circumstances, WNBA Experiences will work with the event organizer to try to reclaim all or a portion of your purchase. Please check the terms and conditions in your purchase agreement for the specific event cancellation policy.

If you purchase any ticket through a site other than, refunds must be requested via the reseller or other site on which you bought the ticket. The WNBA and WNBA Experiences are not responsible for the sale of tickets on the secondary market.

Seating locations vary by event and package type. Please refer to our package pages or your order to view the seating section included with your package.

Selecting specific seats online is not possible. However, you can send us your request/preference when ordering tickets and we will do our best to satisfy your demand.

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